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Amacom 9780814415382

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Autor: Inghilleri, Leonardo

Editorial: Amacom

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Disponibilidad: En existencia

$ 434

Vista General Rápida

"This smart primer on customer service strategy is a must-read for managers and anyone interested in transforming their interactions with clients. "Exceptional Service, Exceptional Profit" is a manual for winning customer loyalty that actually inspires."-- Daniel H. Pink, author of "A Whole New Mind."
Detalles
"This smart primer on customer service strategy is a must-read for managers and anyone interested in transforming their interactions with clients. "Exceptional Service, Exceptional Profit" is a manual for winning customer loyalty that actually inspires."-- Daniel H. Pink, author of "A Whole New Mind."
Información Adicional
Nombre Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
No. Ref. (SKU) 9780814415382
Editorial Amacom
Género N/A
Autor Inghilleri, Leonardo
ISBN 9780814415382
EAN 0814415385
Idioma ENG
Año 2010
Formatos Tapa dura
Número de páginas 170
Edición N/A
Novedad N/A
Código BMG N/A

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