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Nilufer Erdebil
Future Proofing By Design: Creating Better Services and Teams in the Public Sector Through Design Thinking
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2213089Future Proofing By Design: Creating Better Services and Teams in the Public Sector Through Design Thinkinghttps://www.gandhi.com.mx/future-proofing-by-design-creating-better-services-and-teams-in-the-public-sector-through-design-thinking/phttps://gandhi.vtexassets.com/arquivos/ids/2018072/62e10536-31a6-4945-9dbb-81b257b18467.jpg?v=638345259928030000150150MXNSpring2 InnovationInStock/Ebooks/<p>Government departments are constantly challenged with changing environments, complex socio-economic issues and shifting policy direction. Organizations and their teams need to be agile, resilient and future-proof.</p><p><strong>Enter Design Thinking!</strong></p><p>Design Thinking is a human-centered approach that provides the structure and the tools to turn challenges into opportunities. It helps to increase innovation, build resilience and create efficiencies. Design thinking excels at distilling a complicated challenge into clearer, more manageable problems. It also helps to identify and ensure user needs are at the core of each phase of the design process. It stimulates teamwork and collaboration, while mitigating uncertainty and future shocks.</p><p>This book introduces the key steps of design thinking to give your team confidence in using this systematic design approach to creative problem-solving at work. Equipped with real-world examples, it provides guidance for implementing a user-centric design to deliver the best possible services and solutions.</p><p>_______________</p><p><em>The steps that are covered in this book, especially empathizing with the clients or end users, was a critical success factor in the release of the new digitized application process and has a direct impact on the lives of Canadians.</em><br /><strong>Jason Mombourquette - Director General, Royal Canadian Mounted Police</strong></p><p><em>Super easy to read, loved the examples and the illustrations. The book helps me realize that prototyping is somewhat natural for us and its an essential step to create solutions that work.</em><br /><strong>Liz McKeown - Executive Director, Treasury Board of Canada Secretariat</strong></p>...2176677Future Proofing By Design: Creating Better Services and Teams in the Public Sector Through Design Thinking150150https://www.gandhi.com.mx/future-proofing-by-design-creating-better-services-and-teams-in-the-public-sector-through-design-thinking/phttps://gandhi.vtexassets.com/arquivos/ids/2018072/62e10536-31a6-4945-9dbb-81b257b18467.jpg?v=638345259928030000InStockMXN99999DIEbook20239781738767908_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9781738767908_<p>Government departments are constantly challenged with changing environments, complex socio-economic issues and shifting policy direction. Organizations and their teams need to be agile, resilient and future-proof.</p><p><strong>Enter Design Thinking!</strong></p><p>Design Thinking is a human-centered approach that provides the structure and the tools to turn challenges into opportunities. It helps to increase innovation, build resilience and create efficiencies. Design thinking excels at distilling a complicated challenge into clearer, more manageable problems. It also helps to identify and ensure user needs are at the core of each phase of the design process. It stimulates teamwork and collaboration, while mitigating uncertainty and future shocks.</p><p>This book introduces the key steps of design thinking to give your team confidence in using this systematic design approach to creative problem-solving at work. Equipped with real-world examples, it provides guidance for implementing a user-centric design to deliver the best possible services and solutions.</p><p>_______________</p><p><em>The steps that are covered in this book, especially empathizing with the clients or end users, was a critical success factor in the release of the new digitized application process and has a direct impact on the lives of Canadians.</em><br /><strong>Jason Mombourquette - Director General, Royal Canadian Mounted Police</strong></p><p><em>Super easy to read, loved the examples and the illustrations. The book helps me realize that prototyping is somewhat natural for us and its an essential step to create solutions that work.</em><br /><strong>Liz McKeown - Executive Director, Treasury Board of Canada Secretariat</strong></p>...9781738767908_Spring2 Innovationlibro_electonico_43a31750-0074-3708-a941-055a66a95714_9781738767908;9781738767908_9781738767908Nilufer ErdebilInglésMéxicohttps://getbook.kobo.com/koboid-prod-public/draft2digital_ipp-epub-4e1fc308-4ff1-4cda-b3c6-4ed2d92e8a86.epub2023-02-24T00:00:00+00:00Spring2 Innovation