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Mustafa Al-Dori
Impact for Customer Journey Design: Building Loyalty Through Touchpoints
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7525307Impact for Customer Journey Design: Building Loyalty Through Touchpointshttps://www.gandhi.com.mx/impact-for-customer-journey-design--building-loyalty-through-touchpoints-9798223746348/phttps://gandhi.vtexassets.com/arquivos/ids/7140932/image.jpg?v=638830690888130000167167MXNGandhiInStock/Ebooks/7144543Impact for Customer Journey Design: Building Loyalty Through Touchpoints167167https://www.gandhi.com.mx/impact-for-customer-journey-design--building-loyalty-through-touchpoints-9798223746348/phttps://gandhi.vtexassets.com/arquivos/ids/7140932/image.jpg?v=638830690888130000InStockMXN99999DIEbook20259798223746348_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9798223746348_<p><strong>Impact for Customer Journey Design: Building Loyalty Through Touchpoints</strong> - Your CX Crash Course!</p><p>Alright, grab a coffeemaybe a croissant if youre feeling fancybecause <em>Impact for Customer Journey Design</em> is about to shake up how you see customers. This books like a pal who spills all the secrets to turning one-time buyers into raving fans. Marketer dreaming up epic campaigns? Business owner wanting repeat customers? Student eyeing a CX gig? This gems for you. Its packed with practical tips, real stories, and future trends thatll make you say, "Whoa, I gotta try that!"</p><p><strong>Why Youll Love This Book</strong><br />Making customers happy in 2025 is no joke. With CX jobs up 30 (I read that somewhere!), mapping a customers journey is a superpower. This books your guide to nailing it, from "Hey, cool brand!" to "Im telling everyone!" Youll design personal touchpoints, use data to see what works, and peek at futuristic stuff like virtual stores. I used its tips to fix a shops checkout oncesales jumped 15. Trust me, its fun once you get it!</p><p><strong>Whats Inside?</strong></p><ul><li><strong>Build Epic Journeys</strong>: Create maps that turn frustrations into joy, maybe boosting loyalty by 25.</li><li><strong>Team Up with Marketing & Sales</strong>: Sync ads and deals to make customers smile and sales pop.</li><li><strong>Crack the Data Code</strong>: Use NPS or CSAT to spot whats clickingno math degree needed.</li><li><strong>Peek into the Future</strong>: Explore AR try-ons and blockchain trust to stay ahead.</li><li><strong>Get Hands-On</strong>: Map a journey for "Eco-Shopper Emma" or brainstorm a metaverse shop.</li></ul><p><strong>Whos It For?</strong></p><ul><li><strong>Marketers</strong>: Craft ads that hit every step, from reels to checkout perks.</li><li><strong>Business Owners</strong>: Make customers feel valued so they keep coming back.</li><li><strong>Students & Pros</strong>: Shine in CX with skills that scream "hire me!"</li></ul><p><strong>What Makes It Special</strong><br />Most business books are dry or fluffy. This ones like chatting with a CX pro whos messed up and learned. Its six modules cover touchpoints, personas, data, and 2030 trends like voice shopping. Stories from Starbucks loyalty app or Nikes virtual sneakers show how its done. Activities like metaverse CX essays or journey maps are so fun, youll forget youre learning. The capstone project? Like solving a puzzle that matters.</p><p><strong>Ready for 2030?</strong><br />By 2030, CX will be wildvirtual reality stores, emotion-sensing apps, blockchain proving youre legit. This book preps you to shine, whether for a small biz or big brand. Picture customers trying clothes in VR or trusting your eco-claims via a QR code. Its not sci-fiits coming, and this books your head start.</p><p><strong>Grab It Now!</strong><br />Dont miss out. <em>Impact for Customer Journey Design</em> is your map to experiences customers rave about. Great for newbies or pros, its a book youll keep flipping open. Hit "Add to Cart" and build journeys that make your brand unforgettable. Your customersand maybe your bosswill thank you!</p>...9798223746348_Mustafa Al-Dorilibro_electonico_9798223746348_9798223746348Mustafa Al-DoriInglésMéxicohttps://getbook.kobo.com/koboid-prod-public/draft2digital_ipp-epub-69a016c9-c12c-4a45-8c5f-505803f68b79.epub2025-05-16T00:00:00+00:00Mustafa Al-Dori