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Sean McDade
Listen or Die
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117163Listen or Diehttps://www.gandhi.com.mx/listen-or-die/phttps://gandhi.vtexassets.com/arquivos/ids/1738448/d4d523a0-43a6-4cb1-a9ad-56f350e1454d.jpg?v=638338855451800000279387MXNAuthors RepublicInStock/Audiolibros/<p>In this interconnected world dominated by social media, consumers voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thriveor eventually die. No matter what industry youre in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops!<br />In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the processfrom understanding customer centricity to rallying executive support to asking customers the right questionsSean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold.<br />In just a few hours, youll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. Its time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.</p>...115966Listen or Die279387https://www.gandhi.com.mx/listen-or-die/phttps://gandhi.vtexassets.com/arquivos/ids/1738448/d4d523a0-43a6-4cb1-a9ad-56f350e1454d.jpg?v=638338855451800000InStockMXN99999DIAudiolibro20239781544538075_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_<p>In this interconnected world dominated by social media, consumers voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thriveor eventually die. No matter what industry youre in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops!<br />In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the processfrom understanding customer centricity to rallying executive support to asking customers the right questionsSean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold.<br />In just a few hours, youll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. Its time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.</p>...9781544538075_Authors Republicaudiolibro_97891e78-12aa-3d85-8e03-4ebfb8d7fc2a_9781544538075;9781544538075_9781544538075Sean McDadeInglésMéxicoNoMINUTE2023-03-01T00:00:00+00:00Authors Republic