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Joel E.
Principles of Total Quality
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7086037Principles of Total Qualityhttps://www.gandhi.com.mx/principles-of-total-quality-9781040080061/phttps://gandhi.vtexassets.com/arquivos/ids/6645432/image.jpg?v=63866983324873000028712871MXNTaylor & FrancisInStock/Ebooks/<p>In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of <strong>Principles of Total Quality</strong> explains this strategy for both the service and manufacturing sectors.</p><p>This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations.</p><p>The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.</p>...6754932Principles of Total Quality28712871https://www.gandhi.com.mx/principles-of-total-quality-9781040080061/phttps://gandhi.vtexassets.com/arquivos/ids/6645432/image.jpg?v=638669833248730000InStockMXN99999DIEbook20049781040080061_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9781040080061_<p>In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of <strong>Principles of Total Quality</strong> explains this strategy for both the service and manufacturing sectors.</p><p>This edition addr</p>...(*_*)9781040080061_<p>In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of <strong>Principles of Total Quality</strong> explains this strategy for both the service and manufacturing sectors.</p><p>This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations.</p><p>The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.</p>...9781040080061_Taylor & Francislibro_electonico_9781040080061_9781040080061Joel E.InglésMéxicohttps://getbook.kobo.com/koboid-prod-public/taylorandfrancis-epub-8dcd4048-1dc1-447e-ab32-ee30e1b9b21a.epub2004-05-27T00:00:00+00:00Taylor & Francis