1400232The "How To" of Customer Servicehttps://www.gandhi.com.mx/the-how-to-of-customer-service-1/phttps://gandhi.vtexassets.com/arquivos/ids/1095085/bdd7ed6e-c1af-455c-83c4-cd0cde185240.jpg?v=6383373641455300005656MXNWayne BackInStock/Ebooks/This book covers the essentials of customer serviceChapter one: The importance of customers Chapter two: The effect of good and bad customer service Chapter three - Customer satisfaction and loyalty Chapter four - Attitudes and skills for good customer service Chapter five - Add on selling (up-selling) can be good customer service Chapter six - Engaging with customers Chapter seven - Dealing with complaints and difficult people Chapter eight - Testing your customer service...1384928The "How To" of Customer Service5656https://www.gandhi.com.mx/the-how-to-of-customer-service-1/phttps://gandhi.vtexassets.com/arquivos/ids/1095085/bdd7ed6e-c1af-455c-83c4-cd0cde185240.jpg?v=638337364145530000InStockMXN99999DIEbook20159781310438431_W3siaWQiOiI3YjU4OTk4OC04OGNkLTQ5NzgtODkwNi00NTg4NThiMGI5NWIiLCJsaXN0UHJpY2UiOjU2LCJkaXNjb3VudCI6MCwic2VsbGluZ1ByaWNlIjo1NiwiaW5jbHVkZXNUYXgiOnRydWUsInByaWNlVHlwZSI6IklwcCIsImN1cnJlbmN5IjoiTVhOIiwiZnJvbSI6IjIwMjQtMDUtMThUMDA6MDA6MDBaIiwicmVnaW9uIjoiTVgiLCJpc1ByZW9yZGVyIjpmYWxzZX1d9781310438431_This book covers the essentials of customer serviceChapter one: The importance of customers Chapter two: The effect of good and bad customer service Chapter three - Customer satisfaction and loyalty Chapter four - Attitudes and skills for good customer service Chapter five - Add on selling (up-selling) can be good customer service Chapter six - Engaging with customers Chapter seven - Dealing with complaints and difficult people Chapter eight - Testing your customer service...9781310438431_Wayne Backlibro_electonico_efc0b9e2-2531-395d-b844-f0b4178b4af6_9781310438431;9781310438431_9781310438431Management TrainingInglésMéxicohttps://getbook.kobo.com/koboid-prod-public/smashwords-epub-4ced54e0-4e97-43e8-bb5f-fde02d8eb50a.epub2015-01-02T00:00:00+00:00Wayne Back