Stop letting unreliable numbers compromise your organization's care, credibility, and bottom line.

For clinical directors, program directors, and healthcare operations leaders, a single nagging question can derail a critical strategy: Can I truly trust this data? Low-quality data quietly erodes institutional trust, skews program evaluations, and drives up hidden operational costs. This practical guide delivers the definitive, actionable blueprint to eliminate data doubt and build a high-performance healthcare culture.

Moving far beyond abstract data theory, you will discover a step-by-step roadmap to align your performance metrics with the Quintuple Aim Framework, navigate complex EMR to EHR transitions, and master the process of setting meaningful performance targets. Using vital priorities like health equity and Social Determinants of Health (SDOH) as practical, real-world frameworks, this book guides you through establishing a data quality committee, managing structured and unstructured health data, and moving past static tables into advanced data visualization and persuasive data storytelling that inspires executive action.

Packed with real-world healthcare case studies, this book is your essential tool for transforming raw health data into measurable, community-wide impact.

About the Author

Faten Hassaan is the Founder of Quality Improvement for Health Care Inc. a consulting firm that specializes in operational excellence by creating custom improvement plans based on each client’s needs and goals.

Faten has led improvement efforts across the healthcare sector for over seventeen years helping leaders meet strategic objectives and stakeholders’ performance goals. She has successfully provided education sessions and mentored multi-disciplinary and cross sector healthcare leaders, providers, and inter-professional teams to build quality improvement (QI) capacity and capability.

Her experience is complemented with a master’s degree in quality improvement and patient safety, Hons B.Sc in Biology, Quality improvement Advisor, Lean Six Sigma black belt, and project management professional certificates.

Faten has published “Using System Maps to Gain a System Perspective to Improve Outcomes”, and coauthored, “Case Study: West End Quality Improvement Collaboration”. She presented at Seventeenth International Scientific Symposium on Improving Quality and Value in Health Care, “A QI project to reduce avoidable ED admissions due to falls and UTIs at a LTCH” ; at the Leadershift conference “Leveraging Partnerships to improve Performance “.

Faten led the team that received the Bright Light Award from the Association of Family Health Teams for “Improving COPD Care”.

Book Review 1:

'At long last, here is a valuable resource dedicated to quality improvement (QI) and data excellence in the community health sector. This book is especially impactful for smaller organizations with limited access to QI and data expertise, offering practical insights and inspiration to help elevate their efforts. In Transforming Community Healthcare Through Data Excellence, Faten Hassaan—a seasoned leader in quality improvement—draws on her extensive experience supporting healthcare teams in applying QI principles, measurement strategies, statistical theory to real-world settings. Faten brings a wealth of knowledge and thoughtful guidance to empower both current and emerging QI professionals. This book is certain to be a catalyst for growth, innovation, and impact—because every step toward improvement is a step toward better care for our communities.'

-- Julie Callaghan, Quality Improvement Leader

Book Review 2:

'This is an excellent book for anyone interested in quality improvement and the role of data quality in healthcare. It demonstrates several creative ways to collect and use data to drive improvement. The examples provided are very practical and applicable to teams aiming to use data to enhance health and quality of life for their patients. I highly recommend this book.

Having worked with the author, I can also attest to her qualities as a QI advisor. Her work had a profound positive effect on multiple primary care teams, supporting both front-line staff and leadership in advancing operational excellence.'

-- Michelle Greiver, MSc MD CCFP FCFP, Professor, Department of Family and Community Medicine, Temerty Faculty of Medicine, University of Toronto

Book Review 3:

'This is one of the most important books a leader in community healthcare can read if they—and their teams—are serious about using sound data to make informed decisions and drive effective quality improvement. In my experience working with numerous not-for-profits, data quality is often misunderstood, sidelined, or treated as an afterthought. Yet poor data quality carries enormous costs, undermining efforts to deliver equitable, patient-centred care and to operate efficiently. This book demystifies data quality with clarity, offering practical tools and real-world advice that leaders across all healthcare sectors can immediately apply. It clearly illustrates the various types of data quality issues organizations face and provides actionable solutions to overcome them. With high-quality data as a foundation, organizations can enhance care delivery, improve outcomes, reduce costs, and build accountability. This is not just a book to read—it’s one to revisit often. Every healthcare leader should have it on their shelf.'

-- Kasia Filaber, MHSc, Leader in not-for-profit community-based health care

Transforming Community Healthcare Through Data Excellence

Comentarios